• Support
  • Requirements

  • Francis School provides full technical support. The support team will be able to assist with any technical problems you many encounter while using the Francis School website. Assistance will also be provided in downloading and setting up additional software, taking courses and exams, using the bulletin board system, e-mailing and other technical inquires you may have.

    Contact the Technical Support Team at:
    techsupport@francisschool.com

    Please check out our FAQ page before contacting technical support. This page shows the most Frequently Asked Questions and Answers regarding technical information, courses, exams and registration.

    SOFTWARE
    The recommended software will better enable you to view certain websites and assist you in sending assignments in bulk. You may download and install these programs for free. Here is a list of recommended software, download sites and setup instructions.

    Windows Media Player
    This program allows you to view video files (.mpeg and .avi format) on the Internet. If you are running Windows 98 or above the Media Player is already installed.
    Instructions

    Real Player
    This program allows you to view video files and to listen to sound files (.ra and .ram format) on the Internet.
    Instructions

    Shockwave
    This program allows you to view Flash files on the Internet.
    Instructions

    WinZip
    This program allows you to combine multiple files into one file. This program will assist you in compressing files when sending attachments with e-mail.
    Instructions